TERMS & CONDITIONS

1. Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years of age, or are accessing the Website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding contract.
• The information you provide to us is accurate, current, and complete.
• You will use the Website only for lawful purposes and in accordance with these Terms.

2. Account Registration

To access certain features or place an order, you may be required to create an account. When you register, you agree to:

• Provide accurate and complete information during registration.
• Maintain the confidentiality of your account credentials and password.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately of any unauthorised use of your account.

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or engaged in fraudulent or unlawful activity.

3. Products & Descriptions

We make every effort to display the colours, specifications, and details of our products as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual colour or appearance of a product.

All products are subject to availability. We reserve the right to limit quantities, discontinue any product, or refuse any order at our discretion. Product descriptions, weights, and dimensions are provided for guidance and may carry minor variations typical of cricket equipment.

4. Pricing

All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Shipping charges, where applicable, are displayed separately at checkout.

We reserve the right to revise prices at any time without prior notice. In the event that a product is listed at an incorrect price due to a typographical, system, or pricing error, we reserve the right to cancel or refuse any order placed for that product, even after an order confirmation has been issued. If your order is cancelled and payment has already been made, you will receive a full refund.

5. Orders & Acceptance

When you place an order, you will receive an order confirmation acknowledging that we have received your order. This acknowledgement does not constitute acceptance of your order.

A contract between you and Sword Cricket is formed only when we dispatch the products to you. We reserve the right to reject or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or product information, suspected fraudulent activity, or limitations on quantities available for purchase.

6. Payments

We accept payments through various methods, including credit/debit cards, UPI, net banking, and other options displayed at checkout. All payments are processed securely through third-party payment gateway providers.

By providing payment information, you represent and warrant that you are authorised to use the chosen payment method. Sword Cricket does not store your complete payment card details on our servers. We are not liable for any issues arising from the payment gateway, your bank, or the payment instrument used.

7. Shipping & Delivery

We aim to process and dispatch orders within the timeframes indicated on the Website. Estimated delivery times are provided for guidance only and are not guaranteed.

Delivery timelines may be affected by factors beyond our control, including courier delays, weather conditions, and regional restrictions. Risk of loss and title for products pass to you upon delivery to the shipping address provided. Please ensure your shipping address is accurate, as we are not responsible for orders delivered to an incorrectly supplied address.

8. Returns, Replacements & Refunds

Returns and replacements are governed by our Refund & Returns Policy, which forms part of these Terms. In general:

• Eligible items may be returned or replaced within the period specified in our Refund & Returns Policy.
• Products must be unused, in their original condition, and accompanied by all original packaging, tags, and accessories.
• Certain items, including customised, personalised, or clearance products, may not be eligible for return.
• Approved refunds will be processed to the original payment method within the timeframe stated in our Refund & Returns Policy.

We reserve the right to refuse a return or replacement if the product shows signs of use, damage caused by misuse, or does not meet the eligibility conditions.

9. Cancellations

You may request cancellation of an order before it has been dispatched. Once an order has been dispatched, it cannot be cancelled and will be subject to our Refund & Returns Policy.

We reserve the right to cancel any order at our discretion, including in cases of product unavailability, pricing errors, or suspected fraudulent activity. Where an order is cancelled by us and payment has been made, a full refund will be issued.

10. Use of the Website

You agree not to use the Website in any manner that could damage, disable, or impair the Website or interfere with any other party's use of it. Specifically, you agree not to:

• Use the Website for any unlawful, fraudulent, or unauthorised purpose.
• Attempt to gain unauthorised access to any part of the Website, server, or database.
• Transmit any viruses, malware, or harmful code.
• Use automated systems, bots, or scrapers to access or collect data from the Website.
• Post or transmit any unlawful, defamatory, abusive, or objectionable content.

11. Intellectual Property

All content on the Website — including text, graphics, logos, images, product designs, videos, and software — is the property of Sword Cricket or its content suppliers and is protected by applicable intellectual property laws.

The "Sword Cricket" name, logo, and associated branding are trademarks of our company. You may not use, reproduce, distribute, or create derivative works from any content on the Website without our prior written consent.

12. User Content

If you submit reviews, comments, images, or other content to the Website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, modify, and display such content in connection with the operation and promotion of the Website.

You represent that any content you submit is your own, does not infringe the rights of any third party, and is not unlawful or objectionable. We reserve the right to remove any user content at our discretion.

13. Third-Party Links

The Website may contain links to third-party websites, including social media platforms, payment partners, and affiliate sites. These links are provided for your convenience. We do not control and are not responsible for the content, products, or privacy practices of any third-party website. Accessing such sites is at your own risk.

14. Disclaimer of Warranties

The Website and all products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Cricket equipment carries inherent risks during use, and it is your responsibility to use all products safely and as intended.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Sword Cricket and its affiliates, directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or any products purchased from it.

Our total liability for any claim arising in connection with these Terms or the products shall not exceed the amount you paid for the product giving rise to the claim.

16. Indemnification

You agree to indemnify, defend, and hold harmless Sword Cricket, its affiliates, and their respective officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Website, your violation of these Terms, or your infringement of any rights of a third party.

17. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.

18. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of the Website after any changes constitutes your acceptance of the updated Terms.

19. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining provisions, which shall continue in full force and effect.

20. Contact Us

If you have any questions, concerns, or grievances regarding these Terms & Conditions, please contact us: